BuoyLink Support Page
Email and Telephone Support
Seamap operates a 24 hour email and telephone support service for BuoyLink products.
The main method of contact should be through our email form below.
Seamap offers technical support from our offices in Singapore and the UK. Calls should be directed to each office depending on the time of day as detailed below:
|Time (GMT)||Telephone #||Action|
|1000 to 2400||+44 (0) 1749 342223||Select 2 outside Office Hours|
|2400 to 1000||+65 6545 1054|
Hardware Repairs – Repair Exchange Service for “in Warranty” Items
Seamap maintains stocks of BuoyLink products in our Singapore and UK offices and these are available for immediate dispatch as required on a repair exchange basis. Parts will be shipped to a vessel on request following receipt of a Purchase Order number to cover the freight of the parts.
Seamap have field service engineers based at both UK and Singapore offices who, if required, can be sent to a vessel ‐ dockside or offshore ‐ at an extra fee discussed in advance of the visit and supported by a customer PO.