Email and Telephone Support

Seamap operates a 24 hour email and telephone support service for BuoyLink products. 

The main method of contact should be through our email form below.

Seamap offers technical support from our offices in Singapore and the UK. Calls should be directed to each office depending on the time of day as detailed below:

Hardware Repairs – Repair Exchange Service for “in Warranty” Items
Seamap maintains stocks of BuoyLink products in our Singapore and UK offices and these are available for immediate dispatch as required on a repair exchange basis. Parts will be shipped to a vessel on request following receipt of a Purchase Order number to cover the freight of the parts. 

Field Support
Seamap have field service engineers based at both UK and Singapore offices who, if required, can be sent to a vessel ‐ dockside or offshore ‐ at an extra fee discussed in advance of the visit and supported by a customer PO.